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Return and Refund Policy

 

Effective date: 2023-09-22

At Baat.ai, we strive to provide our customers with the best possible experience. If, for any reason, you are not entirely satisfied with your purchase, we have a straightforward return policy in place to ensure your satisfaction. Please review the following details:

(You may request a return within 3 days from the date of your purchase.)

Eligibility Criteria for Returns:

To be eligible for a return, you should not have utilized any of the services or features provided by the app, and it should remain in an unused condition without any internal plans, such as WhatsApp Business, being activated or recharged.

How to Initiate a Return:
1. Please contact our Customer Support Team at contact@baat.ai or go to Contact Us page to initiate the return process. Please provide your purchase details and the reason for the return.
2. Our support team will guide you through the return procedure after that.

Refund Process:
1. Once we verify the return reason and , we will process your refund.

2.Return Authorization: Our support team will review your request and, if approved, provide you with a return authorization.
3. Refunds will be issued using the same payment method used for the original purchase.
4. Please allow 7 days for the refund to reflect in your account, depending on your payment provider.

Policy Updates: Kindly be aware that our return policy can be subject to change and updates in the future. For the most current information, please refer to our website or contact our customer support team.

Baat.ai reserves the right to modify or update this return policy as necessary. Your satisfaction remains our priority, and we appreciate your trust in us.

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