Sell more.
Support better.
All on WhatsApp.
One platform for inbox, broadcasts, AI support, and automations — set up in 15 minutes.
No credit card required · Live in 15 minutes · 14-day free trial
Your whole team, one WhatsApp inbox.
Stop juggling phones and accounts. Every agent gets their own login — assign conversations, leave notes, and close tickets in one place.
- Assign chats to agents or teams with one click
- Internal notes and tags for better context
- See who's typing a reply — no duplicate responses
- Full conversation history and search
Broadcasts that actually convert.
Send targeted WhatsApp messages to segmented audiences. Track delivery rates, open rates, and replies — all in real time.
- Segment by purchase history, cart value, location
- Schedule campaigns or trigger from Shopify events
- Approved WhatsApp templates with personalisation
- Delivery, open, and reply analytics per campaign
AI that handles support, automatically.
Train it on your catalogue, FAQs, and order data in minutes. It resolves routine queries instantly and hands off complex ones without missing a beat.
- Train on your knowledge base in minutes
- Handle FAQs, returns, and product queries instantly
- Knows when to step back and loop in a human agent
- Customisable active hours and fallback flows
Connects with the tools you already use
Live in under 15 minutes.
No developer needed. Connect your WhatsApp Business account and start engaging customers the same day.
Link your WhatsApp Business Account via Meta's guided onboarding. Done in under 10 minutes.
Launch campaigns, deploy your AI agent, and build journey workflows using ready-made templates.
Track delivery, open rates, and replies in real time. Optimise campaigns while they run.
Businesses across industries love Baat.
Switched from email to WhatsApp for cart recovery — the difference was immediate. Our team responds faster and customers actually reply. Best channel decision we made.
Support volume is down since we deployed the AI agent. Training it on our FAQs took an afternoon. Our human agents now focus only on the conversations that need them.
WhatsApp broadcasts convert far better than email for us. The segmentation in Baat makes it easy to target the right customers at the right moment — without spamming everyone.
Simple, transparent pricing.
Start free. Scale as you grow. All plans include the WhatsApp Business API — no hidden setup fees.
For small teams just getting started on WhatsApp.
- Shared inbox · 3 agents
- 5 broadcasts/month
- 500 recipients/broadcast
- Message templates
For growing brands scaling WhatsApp marketing.
- Shared inbox · 10 agents
- 50 broadcasts/month
- 10,000 recipients/broadcast
- Advanced segmentation
- Shopify integration
For teams that want AI-powered automation at scale.
- Shared inbox · 25 agents
- 3 AI Agents
- Journey Builder
- HubSpot + Pabbly Connect
- Priority support SLA
All plans + WhatsApp conversation fees (vary by country — billed by Meta). View full pricing →
Common questions.
No. Baat is an official WhatsApp Business Solution Provider. When you sign up, we guide you through the Meta Business verification and WABA setup directly inside the platform. Most brands are approved within 24–48 hours.
Once your WhatsApp Business Account is approved, you can connect Baat, set up your first inbox, and launch a broadcast campaign in under 15 minutes. Shopify integration takes just a few minutes — follow our step-by-step setup guide inside the platform.
Yes. Your WhatsApp Business Number stays the same — migration is seamless. Our team handles the WABA transfer for you at no cost, and your message history is preserved. Most migrations are completed same day.
Meta charges per 24-hour conversation window — rates vary by country (Marketing, Utility, Authentication, and free Service conversations). Your Baat subscription covers platform access; Meta fees are billed separately based on your usage. We show you a live cost estimate before every campaign.
You'll be prompted to choose a plan. If you don't upgrade, your account moves to a read-only mode — no data is deleted. All your contacts, conversations, and campaigns are preserved and ready when you're ready to continue.
Baat works wherever WhatsApp Business is available — 180+ countries. The platform supports any Shopify store globally, and WhatsApp conversation fees are billed in your local currency via Meta. Contact us for regional pricing.
Start selling on
WhatsApp today.
14-day free trial. No credit card. Your WhatsApp number stays yours.